Contact Us

Customer Support 24/7 Available Gaming Assistance

Send Us a Message

Get in Touch

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Email Support

[email protected]

Response within 2-4 hours

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Live Chat

Available 24/7

Instant assistance

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Urgent Support

Priority assistance

Account & security issues

Business Hours

Customer Support:

24 hours a day, 7 days a week

Live chat available anytime

Email Responses:

Within 2-4 hours during business hours

Weekends: within 6-8 hours

Common Support Topics

Gaming Support

  • Game Loading Issues: Browser compatibility and cache clearing
  • Demo Mode Problems: Troubleshooting demo gameplay
  • Feature Explanations: Wild Robin mechanics and bonus rounds
  • RTP Information: Return to Player calculations
  • Mobile Gaming: Device compatibility and optimisation

Account & Technical

  • Account Queries: Registration and verification assistance
  • Password Issues: Reset and security help
  • Browser Problems: Compatibility troubleshooting
  • Connection Issues: Network and loading problems
  • Device Support: Mobile and tablet optimisation

Responsible Gambling Support

We are committed to promoting responsible gambling and providing support for those who need it. If you're concerned about your gambling habits, please don't hesitate to reach out.

GamCare

0808 8020 133

Free, confidential helpline

Gamblers Anonymous

gamblersanonymous.org.uk

Support groups nationwide

BeGambleAware

begambleaware.org

Information & tools