Privacy Policy

Personal Information: When you visit Ms Robin Hood, we may collect the following types of personal data:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, demo game interactions
• Gaming Preferences: Favourite slots, demo play history, feature preferences
• Communication Data: Any correspondence you send to us through our contact forms

We process your personal data for the following legitimate purposes:

• Service Provision: To provide our slot demo services and website functionality
• Website Improvement: To analyse usage patterns and improve user experience
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulatory requirements
• Communication: To respond to your enquiries and provide customer support

Essential Cookies: Required for basic website functionality, including navigation and security features.

Analytics Cookies: We use Yandex.Metrika to understand how visitors interact with our site. This helps us improve the Ms Robin Hood experience.

Preference Cookies: Remember your settings and preferences for future visits, such as demo game preferences.

Managing Cookies: You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

We implement robust security measures to protect your personal data:

• Encryption: All data transmissions are encrypted using SSL/TLS technology
• Access Controls: Strict access controls limit who can view personal data
• Regular Audits: We regularly review our security practices and update them as necessary
• Data Minimisation: We only collect data that is necessary for our services
• Secure Storage: Personal data is stored on secure servers with appropriate safeguards

As a data subject, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Processing: Protection against automated decision-making

Exercising Your Rights: To exercise any of these rights, please contact us using the details provided in the contact section below.

We work with trusted third-party providers to deliver our services:

• NetEnt (Evolution Gaming): Game provider for Ms Robin Hood slot demonstrations
• Yandex.Metrika: Website analytics and performance monitoring
• Content Delivery Networks: For improved website performance and security
• Hosting Providers: Secure hosting services for our website infrastructure

Third-Party Privacy: These partners have their own privacy policies and data processing practices. We encourage you to review their privacy notices.

Demo Play Data: We collect information about your demo gaming sessions to improve our service and ensure responsible gaming practices.

Age Verification: Our services are intended for users aged 18 and over. We do not knowingly collect data from minors.

Responsible Gaming Support: We may use data to identify concerning gaming patterns and provide appropriate support resources.

No Real Money Processing: We do not process real money transactions or store financial information on our platform.

Communication Preferences: We do not send unsolicited marketing communications. Any communication will be related to our services or in response to your enquiries.

Opt-Out: You can opt out of any communications by contacting us directly or using unsubscribe links where provided.

Service Updates: We may occasionally send important service updates or safety notifications that are essential to your use of our platform.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy:

• Technical Data: Typically retained for 12 months for security and analytics purposes
• Usage Data: Anonymised after 24 months and used for statistical analysis
• Communication Records: Retained for 3 years for customer service purposes
• Legal Requirements: Some data may be retained longer if required by law

Automated Deletion: We have automated systems in place to delete data when retention periods expire.